Innovations at Custom House go beyond the realm of operational excellence. Our focus on specific industry sectors gives us a deep understanding of customer needs and we repeatedly develop imaginative solutions to daily problems while addressing strategic needs.

We continually explore new ways to help our customers excel, focusing our quest for innovation on five key areas:

Safety – Introducing best operating practice that will help clients improve their safety performance resulting in fewer Lost Time Accidents.
Sustainability – Refining work practices to cut waste, increase recycling and recovery, reduce water consumption and procure sustainably.
Energy – Exploiting techniques such as waste heat recovery, fuel cells, combined heat and power (CHP) and renewable power to lessen gas and electricity usage and reduce the carbon footprint of client operations.
Workspace – Offering space utilisation consultancy services that draw on best practice to help clients optimise the use of space in work and leisure environments.
Productivity – Gaining employee commitment to pioneering solutions designed to achieve tangible productivity improvements.