• People - Passion and enthusiasm

As a service company, Custom House recognise that at the very heart of a great customer experience are passionate people. We strive to be an employer of choice for our staff: communicating well, recognising and rewarding effort, and offering opportunities to enhance their skills and careers within the Custom House family.

One of the core strengths we believe will set us apart from our competitors is the passion and enthusiasm which a ‘One Team’ culture generates through integration.

This is underpinned by a strong service culture that puts the customer first, emphasises teamwork, and is underpinned by an understanding of each service role and the actions of either a cleaning or security operative which will impact upon the customer experience.

Our investment in staff training and development, together with our industry leading rates of staff engagement and retention, will enable the Custom House team to deliver the best for the customer.